Returns & Exchanges

At URIEL, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is unworn and unwashed.

• 3.
  Ship the Item

  Send your package back to our distribution center using a tracked shipping service or drop it off at one of our official store locations.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 7 business days.