Frequently Asked Questions
Everything you need to know about shopping with URIEL
What is the shipping time for URIEL orders?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I track my order?
Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please visit our Returns Portal to start a request.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
URIEL accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are URIEL garments sustainably produced?
We are committed to quality and ethical manufacturing. We partner with vetted suppliers who prioritize durable materials and fair labor practices to ensure our fashion is both beautiful and responsible.